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| Types of Charges | Weekday Business Hours | Weekends & Off Hours | Holidays | Additional Fees |
|---|---|---|---|---|
| FRIDAY - SATURDAY 7AM-7PM | ||||
| AMBULATORY | $30.00 | $50.00 | $70.00 | |
| WHEELCHAIR BASE RATE | $50.00 | $75.00 | $100.00 | |
| ADDITIONAL MILEAGES FEES | $5.00 per mile | $7.00 per mile | $10.00 per mile | |
| WAIT TIME FEES (PER 30 MINS) | $20.00 | $25.00 | $30.00 | |
| NO-SHOWS, CANCELLATIONS | $50 | |||
| SAME DAY CANCELLATIONS | 50% OF QUOTED PRICE | |||
Cancellation Details
A minimum of 24 hours is standard for cancellations to avoid penalties.
Cancellation Fees: If a cancellation occurs within 24 hours, you may be charged a fee.
No-Show Policy: If the driver arrives and the passenger is not there, the full trip cost or a significant penalty may be charged.
Deposits: a 50% deposit, which is lost if cancelled late.
ABOUT US
Freedom Non Emergency Transport Services started with a simple belief: healthcare access shouldn’t depend on whether you can drive or afford a private ride.
We’re a nonprofit healthcare transportation company in the Bay Area, built to serve low-income patients and families who just need someone dependable to get them from door to door. No sirens. No rush. Just steady, careful transport for people who already have enough on their plates.
Quietly. Reliably. With dignity.
ABOUT US
Freedom Non-Emergency Transportation Services started with a simple belief: healthcare access shouldn’t depend on whether you can drive or afford a private ride.
We’re a nonprofit in the Bay Area, built to serve low-income patients and families who just need someone dependable to get them from door to door. No sirens. No rush. Just steady, careful transport for people who already have enough on their plates.
Quietly. Reliably. With dignity.
OUR SAFE MEDICAL
TRANSPORTATION SERVICES
We focus on the rides that don’t make headlines but make life possible.
If it’s not an emergency, but you must be in the right place.
Why Choose Our Wheelchair Transportation And Other Services
Tired of medical clinic transportation that feels cold or unreliable?
Here’s why we are a reliable NEMT provider;
- You’re riding with a nonprofit NEMT near me; our goal is access, not volume
- Low-income patients aren’t pushed aside; they’re why we exist
- Drivers take time, yes, even when schedules get tight
- Clean vehicles, clear communication, fewer “where are they?” calls
Book a Ride. Support a Life. Do Both.
Schedule transportation when you need it and donate if you’re able. Every dollar helps cover the cost of rides for patients who can’t afford them.
SIDE STREET SURFING
Contact Us
Let’s Get You There Safely and Simply
LONG BOARDS
Testimonials
Our Blogs
Why Reliable Medical Transportation Matters More Than Ever
Getting to a medical appointment should never be another source of stress. Yet for many people, transportation is one of
Why Professional Medical Transportation Makes All the Difference for Bay Area Patients
Getting to a medical appointment sounds simple — until it isn’t. For seniors, individuals with disabilities, low-income families, and patients managing…
How Community Transportation Fights Isolation and Supports Independence
It started, as these things often do, with a small request. A ride to the grocery store. Not urgent. Not medical. Just necessary.